What needed solving
Multi-tenant mixed-use block with overlapping service charge responsibilities and varying lease structures. The previous agent had let compliance slip and tenant communication had broken down.
Floor Area8,500 sq ft
Tenancies5 Units
Occupancy100%
StatusManaged
How we tackled it
Full portfolio handover audit, compliance back-catalogue brought up to date, structured monthly reporting put in place, dedicated single point of contact established for all tenants.
What we delivered
Asset stabilised within three months. Compliance register now current. Tenant satisfaction restored and arrears brought under control through structured escalation.
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